Kan-Do: Helping Businesses reach their Potential
Kanban Training and Coaching Services
What is Kanban? Maybe the simplest way to put it is: With Kanban, you can manage work. It is a method to manage all types of professional services, also referred to as knowledge work. Using the Kanban method means applying a holistic way of thinking about your services with a focus on improving them from your customers’ perspective. With the Kanban Method, you visualize invisible knowledge work and how it moves through a workflow.
This helps to effectively operate your business, including understanding and managing risks in delivering your services to the customers. With Kanban, you and your business will develop an adaptive capability over time to respond better and faster to changes in your customers’ needs and expectations or within your business environment. Kanban is widely known for usage within teams, to relieve overburdening and to (re-)gain control over the work done by the team. While this usually brings quick benefits, applying the Kanban Method at a greater scale, e.g., for a line of service usually encompassing the work of multiple teams or different parts of organizations, brings even greater opportunities. Used with a service focus in mind, Kanban is an effective organizational development tool.
As a Kanban trainer and coach, we specialize in helping organizations implement Kanban and achieve their goals.
We offer a variety of training options, including in-person, online classes, and individual coaching. Whether you are using agile, scrum or other ways of working, Kan-do can help your organization customize and implement Kanban in conjunction with how you work now to suit your specific needs.
We believe that Kanban is a powerful tool that can help organizations become more efficient and productive. Our goal is to help our clients achieve success through the implementation of Kanban in a sustainable way.
Whether you are new to Kanban or have experience with it, we can help you take your team’s workflow to the next level.
See below for training courses offered.
Kanban Systems Design (2-day Course)
With Kanban, we start by developing and visualizing a joint understanding of the current way of working. We look at how things are working and where there are sources of dissatisfaction. Then, improvements are identified and introduced. The Kanban System Design course provides the foundational background of The Kanban Method and then guides the students through the process of understanding their systems so they can design an appropriate Kanban system to meet their needs. By understanding the core concepts of The Kanban Method, you will be able to design a Kanban system to improve visibility, communication, and collaboration within your team.
What You Will Leave With
• Understand the basics, motivation, and benefits of The Kanban Method.
• Experience flow in a simulation of a Kanban system.
• Learn how to run the Kanban meetings to focus on the work and allow the team to organize around it.
• Build and design a Kanban system using the STATIK approach.
• Become faster and more responsive, with better risk management and governance.
• Understand “Pull” systems and how they help reduce overburdening.
• Learn how to utilize key metrics such as Lead Time, Run Charts, and Cumulative Flow Diagrams to make continuous improvements.
Is Kanban Systems Design the Right Course for Me?
If you will be directly involved in designing and managing a Kanban system, you will certainly want to take the Kanban System Design course.
If you currently work with teams that have “plateaued” and aren’t improving, this course will help you to design visualizations that show where improvement opportunities exist
Kanban Systems Improvement (2-day Course)
You learned the basics of Kanban and how to design a single system in the Kanban System Design course. The next step on your journey is to learn how to scale out to multiple connected systems. In Kanban Systems Improvement, you will learn how to manage and optimize those systems using metrics and evolutionary change.
In any workflow system there will be sources of delay, variability, and bottlenecks. Learn to proactively discover these challenges and then apply techniques to improve or smooth the flow of work.
What You Will Leave With
• Understand the basics, motivation, and benefits of evolutionary change.
• Scale out your system in multiple directions – upstream, downstream, connected to other systems.
• Learn how to run the Kanban cadences to manage and scale your system across your organization.
• Understand the sources of delays, variability, and what you can do to effectively manage them.
• Identify bottlenecks in a workflow and take actions to improve flow and reduce time to deliver or time to discover.
• Learn how to utilize key metrics such as Lead Time, Run Charts, and Cumulative Flow Diagrams to guide your continuous improvement using evolutionary change.
Is Kanban System Improvement the Right Course for Me?
If you have not yet completed Kanban System Design (KSD), we strongly recommend you take KSD prior to taking this course. Many people think they have a good understanding of Kanban and can skip directly to KSI, but that rarely works well in our experience. There are many concepts in the KSD course, such as STATIK, work item type, and classes of service, that students need to understand well to take full advantage of Kanban Systems Improvement.
If you have taken KSD and find yourself wondering how to scale, manage or optimize your service delivery, Kanban Systems Improvement is the right course for you.
Contact Kan-Do today for more information and a full quote for training.
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